Consistency – With standardised documentation and questioning, you can ensure that each reference check is thorough and comparable across all candidates, making it easier to evaluate them fairly.
Eliminated Bias – You can prevent unconscious bias that may happen in phone conversations, ensuring that the information gathered is objective.
Greater Honesty and Accuracy – References can complete the survey in their own time, often leading to more thoughtful, accurate, and honest responses.
Flexibility for Referees - Referees can review, confirm, or amend details at their convenience, improving their overall experience.